How much does e-commerce maintenance and support cost?+
Plans are priced by the level of cover — monitoring, update frequency, backups, and the amount of change and development time included each month. We scope a plan to your store rather than charging for capacity you will not use.
What's included in an e-commerce maintenance plan?+
Proactive, tested updates, uptime, performance, and security monitoring, backups, a dependable channel for fixes and content changes, and a set amount of ongoing development each month.
Do you support Shopify or WooCommerce stores you didn't build?+
Yes — we start with an audit, stabilize anything at risk, then take over ongoing maintenance regardless of who originally built the store.
What happens if my store goes down?+
Monitoring alerts us immediately and we follow a clear incident process to diagnose and restore fast, with tested backups ready if a rollback is the quickest safe path.
Can you keep improving the store after launch?+
Yes — beyond keeping it healthy, we ship continuous improvements: performance, conversion, and new features as your store grows.
